TERMS OF SERVICE

Effective Date: July 18, 2026

These Terms of Service govern your access to and use of the Sheetora website, products, services, and related features.

Throughout these Terms, “Sheetora,” “we,” “us,” and “our” refer to Sheetora. “You” and “your” refer to any visitor, customer, or individual using our website.

By visiting sheetora.shop, creating an order, or using any part of our website, you agree to these Terms of Service.

1. Website Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction to place an order through our website.

If you use the website on behalf of another person or organization, you confirm that you are authorized to accept these Terms on their behalf.

2. Acceptable Use

You may use our website only for lawful personal shopping purposes.

You may not:

• Use the website for illegal, fraudulent, or unauthorized activities
• Submit false, misleading, or inaccurate information
• Attempt to gain unauthorized access to our systems
• Introduce malware, viruses, or harmful software
• Copy, scrape, reproduce, or commercially exploit website content
• Interfere with the website’s operation or security
• Place fraudulent orders or misuse payment services
• Violate intellectual property or privacy rights

We may restrict or terminate access to the website if we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to display product descriptions, colors, designs, dimensions, materials, and images as accurately as possible.

However, the appearance of colors may vary depending on your device, screen settings, lighting conditions, or manufacturing variations. Product measurements may also vary slightly due to the measurement method or production process.

Customers are responsible for reviewing product descriptions and selecting the appropriate size before placing an order.

4. Product Availability

All products are subject to availability.

We may limit product quantities, discontinue products, update product specifications, or refuse an order when necessary. If an ordered product becomes unavailable after payment, we will contact you and provide a refund or another suitable option.

5. Prices and Payments

Prices are displayed in the currency shown on the website and may change without prior notice.

The price charged will be the price displayed at checkout when the order is submitted. Any applicable taxes, duties, or charges will be displayed or assessed according to the destination and applicable regulations.

Customers must provide valid and accurate payment information. By submitting payment details, you confirm that you are authorized to use the selected payment method.

We may cancel or hold orders that appear fraudulent, unauthorized, incomplete, or unusually high-risk.

6. Order Acceptance

An order confirmation email acknowledges that we have received your order. It does not necessarily mean that the order has been accepted or shipped.

Sheetora reserves the right to refuse or cancel an order for reasons including:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraud or unauthorized payment
• Shipping restrictions
• Incorrect or incomplete customer information
• Violation of these Terms

If a canceled order has already been charged, we will issue an appropriate refund to the original payment method.

7. Shipping and Delivery

Sheetora offers free standard shipping worldwide.

Estimated delivery time is generally 7–10 business days. Delivery times are estimates and may be affected by customs processing, weather, carrier delays, public holidays, incorrect addresses, or other events outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Additional shipping information is available in our Shipping Policy.

8. Returns and Refunds

Eligible products may be returned free of charge within 30 days of delivery, subject to the requirements in our Return and Refund Policy.

Products must generally be unused, unwashed, undamaged, and returned with their original packaging.

Our Return and Refund Policy forms part of these Terms of Service.

9. Intellectual Property

All website content, including the Sheetora name, logos, graphics, product photographs, text, page layouts, designs, icons, and other materials, is owned by or licensed to Sheetora and is protected by applicable intellectual property laws.

You may view and use the website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, sell, or commercially use our content without written permission.

10. Reviews and User Content

If you submit a review, photograph, comment, suggestion, or other content, you confirm that:

• The content is accurate and based on your genuine experience
• You own or have permission to submit it
• It does not violate another person’s rights
• It is not unlawful, abusive, misleading, or harmful

You grant Sheetora a non-exclusive, worldwide, royalty-free right to use, reproduce, publish, and display submitted content for business and promotional purposes, where permitted by law.

11. Third-Party Services

Our website may use or link to third-party services, including payment processors, shipping providers, analytics platforms, and external websites.

Sheetora does not control all third-party services and is not responsible for their separate policies, availability, security, or content.

Your use of third-party services may be governed by their own terms and privacy policies.

12. Disclaimer of Warranties

We aim to provide accurate information and dependable services, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

To the fullest extent permitted by law, the website and its content are provided on an “as available” basis, except for warranties that cannot legally be excluded.

Nothing in these Terms limits any mandatory consumer rights available under applicable law.

13. Limitation of Liability

To the fullest extent permitted by law, Sheetora will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from the use of our website or products.

Where liability cannot be excluded, our total liability will be limited to the amount paid for the product or service giving rise to the claim, unless applicable law requires otherwise.

14. Indemnification

You agree to indemnify and hold Sheetora harmless from claims, losses, liabilities, and expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.

15. Governing Law

These Terms are governed by the applicable laws of the State of Texas and the United States, without excluding any mandatory consumer protections available in the customer’s country or region.

16. Changes to These Terms

We may update these Terms when our products, services, legal obligations, or business practices change.

The updated version will be published on this page with a revised effective date. Continued use of the website after an update constitutes acceptance of the revised Terms where permitted by law.

17. Contact Us

Questions regarding these Terms may be sent to:

Email: support@sheetora.shop
Phone: 817-994-2327
Address: 2000 S Sneed, Tyler, TX 75701, United States